Q: I don't like the wording templates that you offer on the website. May I use my own wording for the invitations?
A: Yes. We will print whatever you'd like for us to print and the pricing includes this service.
Q: Can you print other foreign languages besides English?
A: Yes, it is a free service, however, we do require you to provide us with the wording before or after you place the order. You also agree to take responsibility for any mistakes, therefore we do ask you to check your wording thoroughly before submitting that information to us.
And because we don't have specific fonts for the foreign languages, some of the letters may show incorrectly. We advise that you offer us the font in your language in a TTF file to avoid any possible confusion.
Q: Can I customize the color of the font/pattern/ribbon/laser cut of the invitation shown on the screen?
A: Yes. We can customize the invitations for you according to your requests.
For Font & pattern color: If you do require a color change then you will be asked to write your color request, background, and lettering details in the special requests section. You can give us the name of the color or choose the color from our color chart. After you place the order, our designer will create your proofs according to your requests and email you proofs within 48 hours. If you want to make any changes, please email or call us back.
For Ribbon/laser cut color: Please contact our customer service （[email protected]) for a custom quote.
Q: Can you print the return address on the envelopes and the guests' addresses?
A: Currently, we can only print the return address on the back flap of the outer envelope. We currently do not offer the service of printing the guests' addresses onto the envelopes.
Q: Your website states the invitation starts from $0.79. Why is it when I add my quantity to the shopping cart, it shows a higher price?
A: Our price policy is the more invitations you order, the more affordable they each become. So, our “from xxx” price is for the clients who order more than 360 invitations. Please refer to the drop-down menu for the price of the invitation quantity that you want to order.
Q: May I change the color of the laser cut wraps?
A: Some of the laser cut wraps' colors can be changed, but an additional $30 will be charged for the customization. And please note, for the customization orders, please allow for about 12-15 days for production.
Q: Is it possible to just buy the laser cut wraps/pockets?
A: Yes. You can buy the laser cut wraps only. The price varies based on different designs. Please contact our customer service （[email protected]) for a custom quote.
More questions? Go to our FAQ section for help, or chat with our online Customer Service Representatives.
HOW WE PROCESS YOUR INVITATION ORDER:
Fill out the order form and place your order online.
Our professional designers will work on your invitations.
We'll email you e-proofs to preview the design within 2 business days.
You confirm when you are satisfied with all the details.
We print your invitations and carefully check each one before shipping.
We ship your order via UPS/FedEx/DHL and provide you with a tracking number.